Here you’ll find information that we frequently receive questions about!

If you have further questions, please email [email protected].

Client Policies

Cancellation Policy:

Please be aware that our cancellation policy is 24 hours. If appointments are not cancelled 24 hours ahead of time clients will be subject to full session charge.

Lateness Policy:

If clients are late to appointments the appointment will run the duration of the scheduled appointment minus the amount of time that the client is late.

Refund Policies:

We do not offer refunds for any of our services or subscription plan.

Referrals of other Practitioners:

If you’re looking for other practitioners to help support you in your wellness journey we have a number of fantastic practitioners (of all types) that we love to refer clients to. Please send us an email [email protected] with the type of practitioner you’re looking for and we’ll be happy to help if we can.

Supplement Purchasing

We use Fullscript for client supplement purchasing. After an appointment with Isabel or Molly (if supplements are recommended), you will receive an email from Fullscript (and from Isabel or Molly) with information about where to purchase.

To log in: www.fullscript.com

If you forget your password to login: click “forgot password”.

If you’d like to purchase other supplements through Fullscript, you will have access to the full catalog of supplements, and if you’re unable to find it please be in touch.

About Our App

We have a fantastic app that clients can use to track their eating, exercise, sleep and more. You will receive an email from MBODY360 branded with the Isabel Smith Nutrition logo, with instructions on how to set it up.

  1. Download the Isabel Smith Nutrition app at the Apple App Store or Google Play
  2. Login once the App is downloaded. To login, you will use your email address and the password that was generated for you (in the original email).
  3. Start tracking!

If you have issues accessing the app and logging in, watch our quick video tutorial. Email us with any questions you have at [email protected].

Affiliates

We’ve got affiliates for you to use as our wonderful clients and friends, and for some of these you’ll get some extra perks from using them- like a free meal (or meals), amongst other things! Here’s my link and a little bit about each company.

Daily Dose Life

(FOOD MATTERS NYC)

Created by the talented Food Matters NYC team, Daily Dose Life is a subscription meal delivery service that delivers clean, well sourced, gorgeous food for breakfast, lunch,dinner, snacks and you can tailor what you want to order.

CODE: CODE-SMITH25

Daily Harvest

Daily Harvest is a subscription service that delivers frozen smoothies, soups, sundaes and more. Each is made with tasty and healthy ingredients, and because everything is frozen ready to go, they help make healthy eating super easy. Use our code and you’ll get 3 free smoothies!

CODE: ISABELSMITHNUTRITION

Know Foods

We love KNOW Foods. KNOW makes paleo (which also means, gluten and dairy free too) and absolutely delicious products. We love the waffles in particular!

CODE: CLICK HERE

The Farmer’s Dog

We love feeding our pups Sasha and Henry clean, whole foods. So we feed them The Farmers Dog, and we love it! By clicking the link below you’ll save 50% on your first order.

CODE: CLICK HERE

Grab & Go Recommendations

If you’re here in the New York City area, we have some of our favorite recommendations for meals. Here is a list of our favorite grab and go spots, right here!

CLICK HERE TO DOWNLOAD